FAQ's

Q: What is Good Threads?

Good Threads is a purpose-driven brand that creates premium needlepoint products while supporting artisans through fair wages and meaningful employment. Every product you purchase contributes to building stronger families and communities.

Q: What makes Good Threads different?

We are not just a product company — we are a social enterprise.
We pay our artisans well above local wages, donate a portion of our revenue, and focus on creating real, lasting impact through every order.

Q: Where are your products made?

All our products are handcrafted by skilled artisans in Haiti, where we provide fair wages and stable employment opportunities.

Q: What products do you offer?

We specialize in:

  • Needlepoint Belts
  • Needlepoint Keychains
  • Needlepoint Dog Collars
  • Needlepoint Christmas Stockings

Each item is carefully handmade, making every piece unique.

Q: Are your products durable?

Yes — our products are made using premium materials and expert craftsmanship to ensure long-lasting quality.

Q: Do you offer any warranty?

Yes! We offer a lifetime warranty on all our belts. If your belt ever breaks or falls apart, we will repair or replace it free of charge.

Q: Are all products covered under warranty?

Our lifetime warranty applies to belts. Other products like keychains and dog collars are designed to last for years, but are not covered under the lifetime warranty.

Q: How long does shipping take?

Shipping times may vary depending on your location, but most orders are processed and shipped within a few business days.